We at Espyr, like the rest of the nation, are deeply saddened and appalled by the tragic loss of life from the most recent mass shooting in Maine, resulting in the death of 18 people and injuring 13 more. The overwhelming tragedy has shocked the local community, the nation, and adds to a sadly growing list of all-too-common gun violence disasters. This is the 36th such mass shooting this year, and brings the total death toll to 190.
Unfortunately, these events affect all of us, even if they aren’t directly involved. Headlines about violence increase stress and anxiety, leaving people with questions and concerns. In the workplace, this contributes to employees’ worsening mental health. During times of turmoil and crisis, it’s crucial for company and HR leaders to check in on their team members, encourage them to prioritize their mental health, and offer new and available resources to show employees support. Espyr’s teams of licensed clinicians are prepared to respond to traumatic incidents like this one and we encourage our members to reach out if they feel affected by this tragedy.
Below, you can find tips on how to address tragedies like the shooting in Maine with your teams when they occur, so that you can help facilitate a culture of healing in times of need.
Everyone can relate to the loss and grief that follows a national or global tragedy. It’s important to acknowledge the situation immediately, but don’t dwell on it. Instead of just partaking in the grief, let the staff know what plans you have to help them in this time of great sadness. Be genuine and sincere in your approach. Empathize with the employees and explain all available resources to help them cope with the stress.
In the aftermath of a shooting, you may want to ease the staff’s fears by addressing the policies and protocols you have in place to protect them from something similar happening in the building. If enhanced security measures are needed to make your staff feel comfortable, now is the time to explore this and what you plan to do to remedy any weaknesses.
Use this opportunity to provide your team members with a comprehensive refresher on all the accessible mental health resources. Make sure they know how to contact human resources, their available benefits, Employee Assistance Program services, counseling, etc. Depending on what resources are available, you may want to consider offering additional resources in the aftermath of tragedy, such as wellness time off or mental health days. Consider bringing in counselors to lead group and private counseling sessions if possible. Ensure everyone knows what resources are available, how they can access those resources, and who to talk to when they have questions.
The American Psychological Association provides a variety of resources to help people cope with the stress of a mass shooting. These can be beneficial to share with employees as they offer tips and strategies for empowering communities and talking to children.
Additionally, immediately after a tragedy, you may want to consider extending all non-critical deadlines and allowing employees to go home to be with their families. If the event was geographically nearby, consider allowing employees some extra time off to volunteer in the community or be with loved ones. Although you want to be flexible, there is great value in returning to a routine. Reestablishing structure and resuming a regular schedule makes it easier for some employees to manage and cope with trauma, according to experts.
Everyone responds differently to tragic situations and crises; therefore, some will naturally be more affected than others. Depending on your proximity to the tragedy or its type and scope, it may have directly impacted your employees, their relatives, friends, neighbors, etc. For example, if the tragedy was racially motivated or targeted young children, consider that groups like minorities or parents might be affected more profoundly or differently than some employees or management. You’ll want to allow space and time for those employees to have discussions amongst themselves or with leadership if they wish to. Special listening sessions are another option to provide a chance to support the employees most affected. While you want to be compassionate to the employees who may be most directly impacted or can relate the most to the tragedy, be careful not to single anyone out or call undue attention to anyone based on their status as a minority or other demographic category.
Intentionally check in with your employees and staff regularly. Today, checking in on and building a rapport with employees is more critical than ever. The pandemic, economic uncertainty, war, mass shootings, and other global issues and tragedies take a heavy toll on mental health. You want to ensure your employees feel seen and heard, especially in times of high stress.
Continue to remind the staff of available resources and options if they need assistance. If possible, have department managers schedule one-on-one meetings with their team members. Private meetings give managers a chance to discuss any follow-up questions or concerns the employee may have and review the company’s mental health benefits in greater detail. Ensuring your employees feel safe, seen, and heard during these difficult times will build a culture of mutual respect that will allow for better support structures and ultimately lead to better employee retention and relationships.
Like you, we at Espyr were devastated to hear about the tragic and senseless shooting in Maine. However, during times like these, we must focus on the health and wellness of ourselves and those around us. If you feel you are having difficulty processing the events in Maine or are otherwise interested in seeking support or help, please don’t hesitate to do so. Below, please find a list of resources to help cope with grief and loss, and what you can do for yourself and others in the wake of this tragedy and others like it.