Studies show that nearly 25 percent of our nation’s workforce suffers from mental health or substance abuse issues each year. In a three-month period, adults with depression will each miss an average of 4.8 workdays, creating a productivity loss estimated as high as $44 billion every year. These numbers don’t even account for employees struggling with family or financial well-being concerns. Issues like these are what Espyr’s Employee Assistance Program was designed to manage.
Helping your employees achieve their full potential starts with their health and well-being. Employees suffering from behavioral health issues such as stress, substance abuse, depression, marital and family problems or financial challenges will never achieve their full potential. Espyr’s Employee Assistance Program can help your employees with all of these problems and more. In fact, 92% of our client’s employees say that we’ve helped with their issue. 70% said we’ve helped them become more effective on the job.
We maintain a national network of over 45,000 licensed and certified counselors, psychologists, clinicians, therapists, and certified financial and legal advisors. We develop, train and maintain our own provider network. As a result, we know that our providers meet our stringent training criteria and enabling us to match the right provider to your employee’s needs. Not all EAPs can say that. With providers located throughout the US and in 140 countries around the globe, your employees are assured of 24/7 access to clinicians and professionals located near their work and home.
We provide coaching to help supervisors, managers and HR navigate employee issues impacting productivity, teamwork, customer service and other areas. We also provide
- Unlimited consultation regarding employees with job performance, attendance and conduct problems.
- Monitoring of progress in EAP and all treatment for up to two years, when an employee is referred by management.
- Unlimited consultation for issues such as sexual harassment, drug-free workplace, downsizing, conflict resolution and workplace violence.
- Crisis management to assist with emergencies in the workplace including unlimited consultation for critical incidents and traumatic events.
- Critical incident stress debriefings conducted on-site for traumatic incidents
In addition we offer a host of work/life seminars on topics such as stress management, team building, legal and financial advice, coping with change, working with difficult people, balancing work and personal life, maintaining a positive attitude and drug-free workplace. You’ll also have access to a library of training topics available onsite and via live or on-demand webinars.
With an Espyr Employee Assistance Program you’re working with a partner who will be supporting you every step of the way. We provide a dedicated Relationship Manager, onsite and online training and employee orientation, comprehensive reporting and an array of marketing materials to promote employee awareness and engagement.
Every organization is different. The Employee Assistance Program you choose should reflect that and not try to be a one-size-fits-all.
We customize your EAP to fit your organization’s unique needs. We include all the services you’d expect from an award winning EAP: counseling and referral services with our national network of over 45,000 licensed clinicians, trainers, counselors and professionals; work/life services such as financial and legal consultations, referrals for eldercare and childcare, and identity theft recovery (click for complete list of work/life services); management and organizational consulting; and critical incident management and reporting.
Plus, we offer a variety of innovative services that can be added to your EAP if needed:
A convenient support resource giving employees 24/7 access to Espyr’s professional resources via our HIPAA-compliant texting app. Perfect for millennial employees for whom texting is the go-to way to communicate and for any employee to stay connected to Espyr’s vast resources.
Espyr provides comprehensive assistance services in over 140 countries to serve expatriate employees and their dependents, and if desired, to also include foreign national employees and their dependents. We provide best-of-breed “in-country” provider partners and their affiliate counselors to offer culturally relevant and competent programs.
Espyr offers an interactive screening program that enhances employee wellbeing and safety by providing a confidential and anonymous web-based service that helps users identify and address stress, anxiety, depression, and other issues that interfere with work and personal functioning or that can even be a risk to their lives. Experienced counselors are available to sensitively reach out to participants to discuss their screening results and make recommendations for follow-up. This innovative service is offered in cooperation with the American Foundation for Suicide Prevention.
For many Americans, the greatest and most personal stress comes from finances. It is such a sensitive issue that millions struggle in isolation. For employers, the results are absenteeism, presenteeism, increased healthcare claims, diminished teamwork and employee turnover. Espyr’s My Secure Advantage takes a holistic approach to achieving lasting behavioral and attitudinal changes about personal finances through a combination of personal money coaching, technology enabled resources and on-site educational programs.
Needing to see a physician can be a time consuming and costly activity for employees and employers. MYidealDOCTOR™ provides access to US Board Certified physicians 24/7/365 via interactive audio, video and mobile who can consult, diagnose and if needed prescribe medication for common and acute illnesses. It is a cost effective and convenient way for employees to talk with and receive treatment from a physician and for an employer to better control healthcare costs. MiD offers:
- Boasting the highest engagement rates in the telehealth industry at > 25%
- 98% patient satisfaction rating
- 94% report their medical issues resolved
- $40 – $49 cost versus $900 for an ER or $120 for Primary Care
Bringing new employees onboard can be challenging. Strengths and deficiencies that weren’t apparent in the hiring process can put new employees at risk and even lead to retention issues. Espyr’s Resiliency Training is a proactive solution to ease the entry for new employees. Skilled coaches trained in your culture and industry work with new employees to offer expertise and resources to build resiliency, make needed referrals and familiarize the new employee with the support resources available.
After nearly 30 years of serving clients across every imaginable industry, we’ve learned that some industries have very unique EAP needs. To better serve clients in these industries, Espyr has developed customized industry specific solutions. Here are just a few of the many industries we serve with tailored solutions.